Organize from the moment a request arrives.
Collect requests in one place, then break them down into executable work.
From request to delivery, one connected flow.
Requests come in through portals and email. AI agents and your IDE handle the work. Everyone stays in sync.
Designed for Impact
Built to transform your workflow
Faster Response
Unified channel replaces scattered inboxes
Client Satisfaction
Real-time progress sharing & transparency
Processing Speed
Automated workflows & integrations
Project Success
Clear requirements & trackable history
* Designed based on common team pain points
Why teams switch
Four benefits you feel immediately
A client portal without internal noise
Share progress without exposing internal backlog, tools, or chaos.
Requests stay attached to GitHub delivery
Issues/PRs and status updates flow back to each request—no copy-paste.
AI manager + MCP: act from your IDE
Let AI handle triage and updates, then run actions in-editor via your MCP server.
One inbox across email, Slack, and push
Capture inbound and notify the right people before things slip.
Trust
Keep clients and your team aligned in one shared context.
Client portal (PWA)
Share requests per project and keep progress transparent.
Roles & permissions
Separate internal and client access and share only what’s needed.
Workflow integrations
Connect MCP, Slack, and GitHub without breaking delivery flow.
Problem → Outcome
Turn scattered requests into actionable work.
Requests are scattered
Collect email/chat/docs into one intake channel.
Ownership is unclear
Assignees and statuses make the process explicit.
Client updates are slow
Reduce back-and-forth with comments and progress sharing.
Single intake
Organize from the moment a request arrives.
Collect requests in one place, then break them down into executable work.
- One intake channel for client requests
- Break down requests (request → work items)
- Intake → breakdown → owner/status → client sharing
Planning
Cycle-based planning vs. a simpler Plan View
Some tools run on cycles. clienwork’s Plan View focuses on making planning easy and frictionless from real requests — without naming a specific competitor.
Cycle-based planning (other tools)
A time-boxed cadence can be a strong default when your team already operates in sprints.
What it’s great at
- Clear time boundaries help establish a delivery rhythm
- Works well for roadmap-style planning and commitments
- Helps align on scope and focus within a cycle
Tradeoffs
- Ad-hoc client requests can be harder to place without breaking the cadence
- More process overhead to keep cycles healthy
- Context can drift if requests live outside the planning view
Plan View (clienwork)
Plan directly from requests. Keep it lightweight so anyone can use it immediately.
What it’s great at
- Go from request → plan in the same flow
- Less setup and fewer rules to maintain
- Easier to share progress with clients in plain language
Tradeoffs
- If you need strict sprint metrics, add lightweight team rules
- Cadence-driven teams may still prefer a cycle ritual
- Highly structured planning can require extra discipline
AI era
From request to delivery, one connected flow.
Requests come in through portals and email. AI agents and your IDE handle the work. Everyone stays in sync.
- Requests flow in via Client Portal, email, or Slack — all in one place.
- Delegate to AI agents or build in VS Code, Cursor — GitHub keeps it connected.
- When it's done, clients and team see the outcome instantly.
Dev-first integrations
Plan work in clienwork. Ship in your dev environment.
Connect the channels developers use daily to keep “request → execution → confirmation” continuous.
MCP
Run query/search/update actions directly from IDE/AI tools.
Slack
Share updates and outcomes transparently in team channels.
GitHub
Keep PRs/issues and delivery progress attached to work context.
Docs + work
Specs, decisions, and notes stay attached to delivery.
Keep documentation connected to projects/requests/issues so context doesn’t drift.
- Link docs to related requests/work/issues
- Track the latest decisions and progress in one flow
- Share safely with the right people
Core features
Focus on a request-handling workflow.
Request handling flow
Clarify work with statuses, ownership, and actionable items.
- Statuses (triage/review/in progress/done)
- Assign owners
- Break down into work items (checklists)
Search & context
Find past requests and issues fast and keep context connected.
- Fast navigation & search
- Connect projects/requests/issues
- Shareable, human-friendly URLs
Communication
Turn client communication into a traceable work log.
- Threaded comments
- Separate internal vs external context
- Quick sharing via notifications and links
Integrations
Connect without changing your workflow.
Plan work in clienwork, ship in your dev environment.
MCP
Run query/search/update actions directly from IDE/AI tools.
Slack
Share updates and outcomes transparently in team channels.
GitHub
Keep PRs/issues and delivery progress attached to work context.
AI Agent
Delegate tasks to coding agents like GitHub Copilot, Claude, and Gemini to automate development work.
Use cases
Built for teams delivering client work.
Agencies
Separate multiple clients/projects and handle requests systematically.
Freelancers
Make progress sharing easy even for small projects.
In-house teams
Unify intake channels and clarify priorities.
Multi-language UI
Clienwork is available in multiple languages for client-facing teams.
Save hours every single week.
A request portal, AI manager, and GitHub/Slack/MCP integrations cut triage and updates—so work ships faster with less back-and-forth.
