clienwork vs Asana

Comparison for agencies and freelancers

  • A workflow that turns client requests into work
  • Strong history and tracking per request
  • Simplify external communication via a client portal

Workflow

ItemclienworkCompetitor
Request-centric handlingRequest → break down work items → status managementProject/task management first; request intake needs separate design
Work breakdownSplit one request into multiple work itemsSimilar via subtasks
Status customizationDefine statuses per projectManage via sections/custom fields

Client portal & communication

ItemclienworkCompetitor
Dedicated client portalDedicated portal with brand customizationNo dedicated external client portal
Client request submissionMultiple channels: portal/email/Slack, etc.Forms or third-party tools required
Progress sharingClients can see status in real timeGuest access or manual sharing
Internal vs external commentsControl what’s visible to clientsControlled via project access permissions

Integrations

ItemclienworkCompetitor
GitHubTwo-way issue syncBasic integration available
SlackNotifications, slash commands, interactive actionsNotifications and task creation
Email inboundAutomatically create requests from emailCreate tasks from email
Video meetingsBuilt-in Zoom/Google Meet integrationThird-party integration required
MCP protocolBuilt-in MCP server for AI agentsNot included by default

AI & automation

ItemclienworkCompetitor
AI featuresRequest summaries, reply drafts, AI chat assistantAsana Intelligence (paid plans)
AutomationNotifications on status changes, basic automationAutomation via Rules

Pricing

ItemclienworkCompetitor
Free plan3 team members, 50 requests/monthFree up to 15 users (basic features)
Starting price$8/seat/month (Basic)$10.99/seat/month (Starter)
Client portalIncluded in all plansNot included by default