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Portal OverviewInviting ClientsClient Permissions
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Inviting Clients

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Client Portal Overview

Give clients a dedicated space to submit and track requests.

What is the Client Portal?

A branded portal where clients can:

  • Submit new requests
  • Track request progress
  • View project updates
  • Communicate with your team

Portal URL

Each workspace has a portal URL:

https://app.clienwork.com/portal/{workspace-slug}

Or use a custom domain for branding.

Client Experience

Logging In

Clients receive an invite link with magic link authentication.

Dashboard

Shows assigned projects and recent requests.

Submitting Requests

Simple form with title, description, and attachments.

Tracking Progress

See request status, timeline, and team responses.

Customization

Branding

  • Logo and colors
  • Custom welcome message

Visibility

Control what clients see:

  • Request status ✓
  • Work items (optional)
  • Internal comments ✗
  • Issues ✗

PWA Support

The portal works as a Progressive Web App:

  • Install on mobile/desktop
  • Push notifications
  • Offline access to history