Work Items

Break requests into manageable tasks.

What are Work Items?

Work items are sub-tasks under a request. They help:

• Divide large requests
• Track granular progress
• Assign to different people

Creating Work Items

1. Open a request
2. Click Add Work Item in the details panel
3. Enter title and description
4. Assign and set status

Work Item Fields

| Field | Description | |-------|-------------| | Title | What needs to be done | | Description | Details and context | | Assignee | Who's responsible | | Status | Todo, In Progress, Done | | Due Date | Target completion |

Tracking Progress

Work items roll up to request progress:

Request: Redesign Homepage
├── Work Item: Create wireframes (Done) ✓
├── Work Item: Design mockups (In Progress)
├── Work Item: Implement HTML/CSS (Todo)
└── Work Item: QA and review (Todo)

Progress: 25% (1/4 complete)

Converting to Issues

For technical work, convert a work item to an issue:

1. Click ⋮ menu on work item
2. Select Convert to Issue
3. Optionally link to GitHub

Best Practices

• Keep work items small (< 1 day of work)
• Use clear, actionable titles
• Update status as you work
• Add notes for handoffs